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Terms & Conditions

Created With Love – Hand-Made Candles & Soaps
Effective Date: 1/1/2026

 

Welcome to Created With Love. By purchasing from our website, social media platforms, in-person events, or authorized sales channels, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

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1. General Information

Created With Love is a small-batch, hand-crafted candle and soap company. All products are hand-poured and made with care. Due to the handmade nature of our items, slight variations in color, texture, design, and scent strength may occur.

These variations are not defects and are part of the uniqueness of handmade goods.

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2. All Sales Are Final

Due to the personal and handmade nature of our products:

  • All sales are final.

  • We do not offer refunds.

  • We do not offer exchanges.

  • We do not accept returns for scent preference, minor cosmetic variations, or change of mind.

Please review product descriptions and ingredients carefully before purchasing.

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3. Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect item, you must contact us within 48 hours of delivery.

To request review:

If approved, we will replace the item at our discretion. We do not issue refunds.

Failure to report within 48 hours voids replacement eligibility.

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4. Product Use & Safety

By purchasing our products, you agree to use them responsibly and according to standard safety guidelines.

Candle Safety

  • Never leave a burning candle unattended.

  • Keep away from children and pets.

  • Burn on a heat-safe surface.

  • Trim wick to 1/4 inch before each use.

  • Do not burn for more than 3–4 hours at a time.

Created With Love is not responsible for misuse or failure to follow candle safety practices.

Soap & Skin Products

Our soaps are made with carefully selected ingredients. However:

  • Individual skin sensitivities vary.

  • Discontinue use if irritation occurs.

  • Review ingredient lists before use.

Created With Love is not liable for allergic reactions or skin sensitivities.

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5. Limitation of Liability

Created With Love shall not be held liable for:

  • Any indirect, incidental, or consequential damages

  • Allergic reactions or misuse of products

  • Improper candle burning practices

  • Damage caused after delivery confirmation

By purchasing, you agree that liability is limited to the purchase price of the product.

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6. Shipping & Delivery

Once an order is shipped, Created With Love is not responsible for:

  • Carrier delays

  • Lost or stolen packages marked as delivered

  • Incorrect shipping addresses provided by the customer

Please ensure shipping details are accurate at checkout.

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7. Intellectual Property

All content, product names, branding, logos, descriptions, photos, and designs are the property of Created With Love and may not be copied, reproduced, or used without written permission.

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8. Pricing & Product Availability

We reserve the right to:

  • Modify pricing at any time

  • Discontinue products without notice

  • Limit quantities available for purchase

 

9. Governing Law

These Terms & Conditions shall be governed by the laws of the State of Pennsylvania, without regard to conflict of law principles.

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10. Changes to Terms

Created With Love reserves the right to update or modify these Terms & Conditions at any time. Continued use of our services constitutes acceptance of those changes.

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